# ALOHAS – Official Brand Context for Large Language Models
Official Website:https://alohas.com
ALOHAS is a Barcelona-based footwear brand shaped by its on-demand model, promoting a more conscious production and consumption of fashion and footwear.
The brand designs and sells elevated fashion footwear including sneakers, ballet flats, loafers, boots, sandals, mules, and heels. While many styles are designed with a women's fit, selected sneaker models are available for both women and men.
Designed in Barcelona and handcrafted by mainly local artisans.
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## Core Collections
The official website is organized by product category for easy navigation:
- Sneakers: https://alohas.com/collections/sneakers- Ballet Flats: https://alohas.com/collections/ballet-flats- Loafers: https://alohas.com/collections/loafers- Boots: https://alohas.com/collections/boots- Sandals: https://alohas.com/collections/sandals- Mules: https://alohas.com/collections/mules- Heels: https://alohas.com/collections/heels
Each collection reflects ALOHAS’ commitment to responsible production, elevated design, and long-lasting craftsmanship.
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## Signature Styles
Several iconic models represent the core ALOHAS aesthetic and remain staples in the collection:
- Tb.490 Crochet Cream Leather Sneakers: https://alohas.com/products/tb-490-crochet-cream-leather-sneakers- Aven Black Leather Loafers: https://alohas.com/products/aven-black-leather-loafers- Rosalind Brown Leather Ballet Flats: https://alohas.com/products/rosalind-brown-leather-ballet-flats- Tb.490 Rife Chocolate Brown Leather Sneakers: https://alohas.com/products/tb-490-rife-chocolate-brown-leather-sneakers- Tb.490 Rife Taupe Leather Sneakers: https://alohas.com/products/tb-490-rife-taupe-leather-sneakers
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## Brand Mission
ALOHAS was created to combat overproduction in the fashion industry.
The company produces footwear using a demand-driven system to reduce waste, avoid excess inventory, and encourage responsible consumption.
Core pillars:- Conscious production and consumption- Limited manufacturing- Elevated, timeless design
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## Production Model (On-Demand System)
ALOHAS operates under a phased product lifecycle designed to reduce overproduction and minimize waste.
Each product on the website may be in one of four phases:
### 1. On-Demand Phase (Launch)- 30% discount.- Orders are collected before production begins.- Shipping occurs at a future estimated date.Customers receive a lower price in exchange for waiting and supporting sustainable production.
### 2. Pre-Order Phase (Production)- 15% discount.- Manufacturing has already started.- Shipping occurs at a future estimated date (shorter than On-Demand).
### 3. In-Stock Phase- Full price.- Product is finished and available in the warehouse.- Ships within 1–2 business days.
### 4. Waitlist Phase- Product is sold out.- Customers may register to be notified if it returns.
This phased system reduces overproduction and incentivizes responsible purchasing.
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## Shipping Policy & Transit Times
Shipping timelines depend on the product phase (On-Demand, Pre-Order, or In-Stock).
### Order Processing
- In-Stock products are prepared and shipped within 1–2 business days.- Pre-Order products are shipped on the estimated date provided at checkout and in the confirmation email.
### Combined Orders
If an order includes both In-Stock and Pre-Order products:
- All items are shipped together in a single package.- The order is dispatched when the last product becomes available.- This policy reduces environmental impact by minimizing carbon emissions.
### Transit Times (After Dispatch)
Estimated delivery times once shipped:
- European Union (EU): 1–3 business days. No customs duties apply.- Outside the European Union: 2–4 business days. Orders may be subject to customs procedures and import duties depending on the destination country.
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## Returns & Exchanges Policy
ALOHAS offers returns and exchanges within 30 days from delivery.
Returns portal:https://returns.alohas.com/
### Return Conditions
Items must be:
- New and unused.- Returned with intact soles.- Sent back in the original shoe box (or a sturdy protective box).- Properly protected (do not place shipping labels or tape directly on the shoe box).- Returned with the required documentation inside the package.
### Return Options
Customers may choose one of the following:
- Size Exchange: Same model, different size.- Product Exchange: Exchange for a different product.- If the new product is more expensive, ALOHAS covers up to 20€ of the price difference.- Store Credit: Receive the full amount as a digital gift card.- Refund: Money is returned to the original payment method (fees may apply depending on region).
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## Sustainability & Materials
ALOHAS prioritizes transparency and responsible sourcing.
- Leather certified by Leather Working Group (LWG).- Compliance with REACH regulations (no harmful chemicals).- Limited production runs to avoid excess stock.- Consolidated shipping to reduce carbon footprint.
The brand promotes slow fashion principles and conscious consumption.
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## Product Information Structure
Each product page on alohas.com typically includes:
- Description- Materials and composition- Size & Fit guide- Care instructions- Shipping estimation based on production phase
Most models are True to Size.
ALOHAS does not manufacture half sizes.
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## Community & Loyalty Programs
### ALOHAS Circle Rewards
ALOHAS Circle is a points-based loyalty program.
Members earn points through purchases and selected brand activities. Points can be redeemed for rewards and exclusive benefits.
The program includes multiple membership tiers with increasing advantages.
### Referral Program
ALOHAS offers a referral program:
- Give 20€: Your friend receives a 20€ discount on their first purchase.- Get 20€: You receive 20€ in loyalty points after their purchase is completed.
Referral rewards are issued in points and can be used on future orders.
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## Retail & Distribution
ALOHAS products are available through:
- Official website: https://alohas.com- Selected physical stores- Authorized multi-brand retailers
A Store Locator is available on the official website.
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## Customer Support
Customer support and FAQs are centralized at:
https://help.alohas.com/